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Terms & Conditions

Our Terms & Conditions rules are simple!

Due to our lowest market price offerings, all sales of promotional or discounted products are final. These products are new and fully functional but offered at the lowest possible price during promotional periods. In order to be able to offer them at these competitive prices no returns on these products are accepted.

For regularly priced products returns apply only for continental USA - 30% restocking fee may apply based on products condition. Return shipping costs are customers responsibility.

All international sales and sales to states outside continental USA are final - this means no product returns are accepted - based on our experience international returns are too complicated and too expensive both for customers and us.

Product Returns

Please complete the form below to request an RMA number.

Order Information

* First Name:

* Last Name:

* E-Mail:

* Telephone:

* Order ID:

Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

* Reason for Return:
Product is opened:

Faulty or other details:
Enter the code in the box below:

3134 Fait Ave.,, Baltimore, Maryland 21224. Telephone: +1-410-417-7225, E-mail: 

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